The Travel Agency of Tomorrow
This week I spent time with the industry’s top luxury travel agencies at Virtuoso TravelWeek in Las Vegas. Based on these interactions and the increased demand for travel agents, I’ve …
tripadvisor
Top Travel Trends for 2016
This week, TripAdvisor released their annual list of top travel trends for 2016 (PDF). Hidden in the results are a few very interesting details that not only apply to 2016, …
TripAdvisor insights on Hotel Guest Engagement
TripAdvisor has compiled a study of guest engagement and found several key factors that drive hotel guest engagement on the review site. Among the key findings, management responses to TripAdvisor …
Five Fresh Hospitality Reads for the Week
This week, as many begin to focus on budget planning and creating strategic plans, I’m reading more about how the hospitality industry continues to evolve in the social media era. …
The Answer: How TripAdvisor Rankings Are Calculated
Given the popularity of TripAdvisor and the impact of hotel reviews on ADR and RevPar, hoteliers and guests want to know the answer to one pressing question: How are TripAdvisor …
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New Study Shows Hotel Reviews Drive Rate & RevPar
A new study from the Cornell School of Hotel Administration details that hotel reviews posted on social travel websites, such as TripAdvisor and Travelocity, positively impact a guest’s willingness to …
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Who writes hotel reviews?
Travelers today are innundated with resources to assist in planning trips. Among the tools are first-hand “unbiased” published on the major booking sites, including TripAdvisor, Booking.com, Expedia and others. But, …
Why you NEED a Travel Agent
You already know how to use Expedia, Travelocity, and TripAdvisor. You’re not an online travel novice. Perhaps you’re using more advanced tools like Kayak, Hipmunk, and TripIt to plan your …
How reliable are TripAdvisor reviews?
Since its launch in February 2000, travelers and hoteliers have attempted to better understand just how accurate the reviews at TripAdvisor truly are. Jonathan Barksy and Robert Honeycutt of Market …