Marketing: Be Your Own Brand
Great marketing insights : Be your own brand & stop targeting buckets https://t.co/aaNex6f98B — Kevin Donahue (@mrkevindonahue) April 26, 2017
tips
How to Structure a Contract for a Hotel Group Buyout
Last month I participated in a LinkedIn group discussion with a meeting planner who was seeking advice on how to structure a contract for a hotel group buyout. Like any …
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Leadership Lesson: Recognition
Felt great to recognize each member of my team for their strengths & achievements today. Recognition energizes both giver & recipient! — Kevin Donahue (@mrkevindonahue) August 9, 2013
3 Great Sales & Customer Service Reads for the Week
Here are three short, compelling reads regarding customer service and sales. I found each of these very poignant for guest service and hotel sales in our industry: 3 Keys to …
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How To Position Yourself as an Expert – ROLL UP YOUR SHIRT SLEEVES!
I happened upon a curious article entitled “How to Roll Up Your Shirt Sleeves” via a luxury company’s social media and it really struck me. As a man who wears shirts, I …
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The best iPhone / Droid app you’re not using
Question: What’s the best iPhone / Android app that you’re *NOT* using? For 95+% of the iOS and Droid users, the answer is BUMP. This great app allows you to …
Why you NEED a Travel Agent
You already know how to use Expedia, Travelocity, and TripAdvisor. You’re not an online travel novice. Perhaps you’re using more advanced tools like Kayak, Hipmunk, and TripIt to plan your …
The Sales Rep vs The Sales Expert
Ryan Estis posts a great blog on the value of sales positioning and how the role of the sales professional has changed in the last ten years, including this slide …
5+1 Changes to Make to Your Resume NOW!
I read an interesting article on Glassdoor entitled, “5 Changes to Make to Your Resume NOW” in which some often overlooked points were resurfaced. It’s worth a read. One point …
Six Steps to a More Effective Sales Proposal – 2. Don’t Feature Dump
In the first installment of my series “Six Steps to a More Effective Sales Proposal“, I outlined the importance of focusing your proposal directly on your customer’s goals and concerns, …
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