The Simple, Life-Saving Checklist
One of my favorite stories of #RestlessRenewal comes from the history of the B-17 bomber and the invention of the flight checklist. Born from tragedy, this simple document helped launch …
One of my favorite stories of #RestlessRenewal comes from the history of the B-17 bomber and the invention of the flight checklist. Born from tragedy, this simple document helped launch …
As hotel booking technology continues to advance, the next widescale trend to emerge in hotel reservations and hospitality marketing may be attribute-based reservations. Traditionally hoteliers have built room pools based …
If you travel frequently, it’s quite likely that you know the entire safety speech of your favorite airlines by heart. They are routine… mundane… ordinary. Delta made headlines a few …
Re-imaging the Ordinary: Innovating Airline Safety Videos Read More »
This week I spent time with the industry’s top luxury travel agencies at Virtuoso TravelWeek in Las Vegas. Based on these interactions and the increased demand for travel agents, I’ve …
As I’ve discussed many times before, I’m confident that innovation is the key to sustained success in business. It cannot be simple coincidence that the top companies in the world …
Restless Renewal – The Art of Continuous Innovation Read More »