As hotel booking technology continues to advance, the next widescale trend to emerge in hotel reservations and hospitality marketing may be attribute-based reservations. Traditionally hoteliers have built room pools based …
A new report published by Skift.com details the travel habits and mindset of affluent Americans. Among the findings: Affluent Americans make up just 20% of the U.S. population, but they …
Report: Affluent Americans account for 51% of travel spending Read More »
New data from the Bureau of Economic Analysis shows consumer spending on hotels and lodging is booming. From 2011 to January 2017, consumer spending on lodging has increased 41.8%, outpacing …
Trend Spotting: Consumer Spending on Hotels is Booming Read More »
AirBNB has been regarded as the great disrupter in the hospitality sector, but a new study shows that – for all the hype – AirBNB is not taking marketshare away …
Analysis Shows Hotels Are Not Losing Share to AirBNB Read More »
Here’s what I’m reading this week to stay aware of emerging trends and opportunities: Travel Weekly Consumer Trends 2014: Explosion in Mobile Bookings With the launch of the new iPhone …
Hospitality Hot Reads: iPhone 6, Net RevPAR and ProPAR Read More »
Last month I participated in a LinkedIn group discussion with a meeting planner who was seeking advice on how to structure a contract for a hotel group buyout. Like any …
How to Structure a Contract for a Hotel Group Buyout Read More »
For years, Expedia, Orbitz, and Travelocity have been entrenched OTA players in a static hospitality landscape. With back-end connectivity to the GDS, these OTA giants represented a simple, at-home entry …
How Guest Targeting is shifting the OTA landscape Read More »
Given the popularity of TripAdvisor and the impact of hotel reviews on ADR and RevPar, hoteliers and guests want to know the answer to one pressing question: How are TripAdvisor …
The Answer: How TripAdvisor Rankings Are Calculated Read More »
If you consider the number of problems that can befall hotel customers during a stay, it can be a bit overwhelming. Broken remote controls. Plumbing problems. Noise from adjoining guestrooms. …
The One Problem that Costs Hotels the Most Customers Read More »
A new study from the Cornell School of Hotel Administration details that hotel reviews posted on social travel websites, such as TripAdvisor and Travelocity, positively impact a guest’s willingness to …
New Study Shows Hotel Reviews Drive Rate & RevPar Read More »
