Tag: iphone

3 Great Sales & Customer Service Reads for the Week

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Posted: December 4, 2012

Here are three short, compelling reads regarding customer service and sales. I found each of these very poignant for guest service and hotel sales in our industry: 3 Keys to Customer Service Training and Retention from Ritz-Carlton VP Diana Oreck Ms. Oreck expresses Ritz-Carlton’s passion for customer service training through empowerment and selection. Hey You—Your …

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The best iPhone / Droid app you’re not using

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Posted: May 27, 2012

Question: What’s the best iPhone / Android app that you’re *NOT* using?  For 95+% of the iOS and Droid users, the answer is BUMP.  This great app allows you to quickly share your contact information or photos with other new contacts by simply bumping your phones together. Seriously, it’s that easy. You don’t have to …

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