Tag: hospitality

The State of the Chinese Luxury Market

Affinity China has unveiled some amazing statistics in a recent study of the Chinese luxury consumer that point to not just the growth of the luxury sector in China, but also the global reach of the affluent Chinese.  Among them: The average age of the Chinese luxury consumer is 20 years younger than consumers in …

Behind-the-Scenes: How Ritz-Carlton trains it Ladies & Gentlemen

Great insight on the selection process and behind-the-scenes training of employees at The Ritz-Carlton hotels.  The making of Ladies and Gentlemen The philosophies and lessons being taught are ones that we could all do with 
taking on board, not just in our professional lives, but in our personal ones as well. But the most important …

Tipping Guidelines: How much to tip

Have you ever wondered if you should tip a service worker or how much is an appropriate tip? You’re not alone. Ask a group of ten friends what an appropriate tip would be for service and you’ll likely get ten different answers.  Especially when traveling, there are many situations when tipping comes into question. It …